Questions, answered plainly

Use our Fit Guide Beta — answer a few questions and get a starting size suggestion. It is a guide, not a guarantee; always compare with the size guide on each product page before ordering.

Our waist sizes are true to size. If you wear a 32 in Levi's, you'll likely wear a 32 in Ziilay. Our Athletic Taper is comparable to Levi's 541 — roomier in the thigh, tapered below the knee. Our Regular Fit is similar to Dockers Slim Fit.

Most styles are available in 28", 30", 32", and 34" inseam. Our Cropped Chino has a fixed cropped length (~26") designed to hit above the ankle.

We don't buy off-the-shelf fabrics. We co-develop every fabric with our textile manufacturing partners — testing for the ideal balance of stretch, breathability, and durability for each specific climate range. We choose fabrics to solve specific wearing problems — breathability for hot commutes, warmth without bulk in winter, stability through a long day of sitting and moving. Read more on How We Make Them.

Ramie is a natural plant fiber that's been used in Asia for centuries. Its hollow fiber structure supports air circulation, and we blend it with cotton for softness. The result is designed to feel light and crisp through hot commutes and working days in 30°C+ weather.

Machine wash cold on a gentle cycle. Tumble dry low or hang dry. Avoid bleach. Iron on medium if needed. Fleece-lined styles should be washed inside-out to preserve the fleece texture.

Yes. Free standard shipping on orders from €89 (UK from £79). We ship to Germany, France, Poland and the United Kingdom; delivery is typically 5–8 business days depending on destination. Express options and paid rates show at checkout. See Shipping.

EU / UK consumers have a 14-day right of withdrawal. Ziilay also offers a 30-day brand returns window for unused items. Change-of-mind return shipping is usually paid by the customer unless mandatory law says otherwise; defects are covered by Ziilay. Full details: Returns & Cancellations.

Email ziilay308@outlook.com with your order number and the size you need. We will advise the best path (return + reorder, or exchange if available). Do not ship anything back without a return authorization.

This store ships to Germany, France, Poland and the United Kingdom only. Products are also available on Amazon EU under the Ziilay brand.

Available methods show at checkout and may include major cards, Apple Pay, Google Pay, and Shop Pay depending on your country.

Selected styles are also sold on Amazon EU under the Ziilay brand. Shipping speed on Amazon follows Amazon’s own delivery options for that marketplace — not this storefront. This website ships via EU MCF with typical delivery of 5–8 business days; see Shipping.